blackpool
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Blackpool best b & bs Latest Reviews

Reviewed : 24 Oct 2025

This is a Fawlty Towers hotel without the wit

This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.

Reviewed : 21 Oct 2025

Dreadful sleep, Food made us very ill.

The food - was just terrible, yes I am a vegetarian but un cooked peppers and soggy veg is just not my thing. To make things worse, several family members including myself got very very poorly from the evening buffet!! (we have informed the hotel and are awaiting a call back which has yet to materialise!) The room - we were awoken at 0800 on the sunday morning by a laundry delivery, lots of banging and shouting.

Reviewed : 14 Oct 2025

Food Poisoning at 4 star hotel.

My partner and I stayed one night at this 4 star hotel last weekend. We both had dinner in the restaurant. About midnight my partner was suddenly feeling sick and was up all night throwing up. Not the weekend away we had planned. I was Ok although I think it was because I had a cooked started and she had a selection from the chefs cold table. I did tell the reception on checkout and they said they were sorry but that was it.

Reviewed : 11 Oct 2025

Really poor

Lift broken x nobody advised us so mother in law stuck in her room. Receptionist rude x abrupt. Food for a buffet was a disgrace, pretty much inedible. Have emailed General Manager 3 times along with the CEO of Thwaites x not even the courtesy of a reply from either of them, typical of Richard Bailey. If I could would give no stars but can only leave review if you click at least 1.

Reviewed : 09 Oct 2025

Terrible food

Food was awful , chips couldn't even eat them , gammon just fat , VERY disappointed, no sorry from staff was refunded on the gammon Won't be going again

Reviewed : 27 Sep 2025

Disappointing evening meal

We had a good welcome into the pub and the waitress was very nice and informative . The starters were very nice but when it came to the main course it was a big disappointment. The fillet steak was tasteless, the potatoes par cooked and the duck was tough and raw. While we there the couple next to us sent a steak back also.

Reviewed : 23 Sep 2025

Christening what a mistake!

I had booked one of the rooms for my grandsons christening and the quality of the Buffett was very poor. For the money I had paid there was hardly enough food for my guests and the presentation was terrible. It was as if they had forgotten and it was very last minute. I always give a second chance but I will never come here again. It's a shame as the hotel is lovely but the standard of service you would expect here is just not good enough.

Reviewed : 19 Sep 2025

Poor food - rude manager

We ordered two meals which arrived very quickly but unfortunately the chips were cheap/ tasteless and there was a drizzle of gravy on the mince and onion pie meal (the pie was a small piece for a £12 meal along with cheap supermarket chips). We asked for a little more gravy and to our surprise found they had charged £1.50 for the extra. Upon bringing this to the attention of the lady on the till, the manager rudely interjected and stated that they would charge for it.

Reviewed : 01 Sep 2025

Absolutely superb

Myself, wife and daughter are vegan and they made a separate mini buffet for us on a separate table. The food was the best I have ever had for a buffet in a pub. Homemade pizza, garlic bread, salad, spring rolls and an amazing tomato soup. Everything was delicious. Really cannot fault this pub, brilliant and please visit for superb food, great beer choice and friendly smiling faces…perfect.

Reviewed : 25 Aug 2025

Popped in & so glad we did!

We were passing through and saw this fantastic building and were curious as it looked amazing. We were not disappointed at all. I had the Steak and ale pie and although don’t normally get excited by a pie I had to complement their chef as it was perfect! My wife was not disappointed by their burgers either. Lovely Staff, great service, not rushed but not too laid back. I would 100% recommend to any travellers looking for a drink and a bite to eat in Oswaldtwistle (I hope I spelt that right!)

Reviewed : 21 Aug 2025

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.

Reviewed : 20 Aug 2025

I was mis sold my room at the Aztec Hotel

I selected the hotel using the 'refine search' functions and found one with a pool. I booked this and it was not until I had my payment accepted and confirmation that it said the price did not include the pool. apparently this is only for people booking direct. I was mis sold my room, unfortunately this started my stay on a negative and its quite difficult to see positives after you know you have been duped. the hotel blamed booking.com.

Reviewed : 18 Aug 2025

This spa is not worth 1 star!

After being told my party of 7 could turn up Sunday and use their pay as you gym spa pass and then have afternoon tea without needing payment. So we were all set rang today to book a treatment to now be told we are unable to go as they didn’t book it in. I managed to get a call back from the so called manager who more or less told me we were not told that and he could not accommodate us so bang goes my birthday treat as now too late to book anywhere else.

Reviewed : 09 Aug 2025

This place is a joke!

Seriously if you want a shocking evening meal and a rude customer service then this is the place for you. A colleague of mine was waiting 2 hours for his meal and when confronted the manager he was told they was out of steak and is there nothing else he likes off the menu. Seriously for a four star hotel it's a joke the rooms are OK but seriously go somewhere else as this is far from a four star hotel I would class it as a 2 star and thats being generous.